CANCELLATION POLICY
We strive to provide the best service to all our clients. To ensure the smooth running of our business and to accommodate all clients fairly, we have implemented the following cancellation policy.
Notice Requirement
We require a minimum of 48 hours notice for any appointment cancellations or rescheduling. This allows us to offer the time slot to another client who may be on our waiting list.
Late Cancellation Fees
Cancellations made with less than 48 hours notice will incur a fee of 50% of the total service cost.
Cancellations made with less than 24 hours notice will incur a fee of 100% of the total service cost.
Payment of Fees
Any cancellation fees incurred must be paid before any future bookings can be made. This policy helps us manage our schedule and continue providing high-quality services to all our clients.
Understanding Lift Changes
We understand that unexpected life changes can occur. However, our cancellation policy is in place to help us survive in business and continue offering our services. We hope you understand and respect this policy.
We appreciate your understanding and cooperation. Thank you for supporting our business.